Your privacy is important to us. It is Tournahub Solutions Private Limited’s policy to respect your privacy and comply with applicable laws and regulations regarding any personal information we may collect about you, including across our mobile application, website (https://tournahub.com), and other sites we own and operate.

Personal information means any information about you that can be used to identify you. This includes your name, address, date of birth, device details, payment details, and how you use our platform.

If our platform contains links to third-party websites or services, please note that they have their own privacy policies. Once you leave our site or app, our Privacy Policy no longer applies.

This policy is effective as of 4 August 2025.

Last updated: 4 August 2025

Information We Collect

We collect information in two main ways:

Voluntarily Provided Information – Any details you knowingly provide to us, such as when registering, creating a profile, posting content, or participating in tournaments.
Automatically Collected Information – Data automatically sent by your devices when you access our services.

Log Data

When you use our platform, our servers may automatically log data such as:

Your device’s IP address
Browser/app version
Pages/screens visited
Date & time of visit
Time spent on each page
Error reports and technical information
While this may not identify you directly, it may be linked with other data to identify you.

Device Data

We may collect details such as:

Device type
Operating system
Unique device identifiers
Approximate location (geo-location data)

Personal Information

We may request:

Name
Email address
Phone number
Date of birth
Home/mailing address
Social media profiles (if linked)
Payment/billing information
In-app purchase history

User-Generated Content

If you upload content (e.g., tournament posts, chat messages, images, videos), it will be associated with your account. Once posted publicly, it may be accessible to others and outside the scope of this Privacy Policy.

Why We Collect Your Information?

We use your information to:

Provide, operate, and improve our app & website
Personalise your experience
Process payments and manage tournament entries
Communicate with you
Send promotional offers (if you’ve opted in)
Ensure safety, security, and fraud prevention
Comply with legal obligations
Analyse usage patterns for improvements
Show relevant advertisements

Security of Your Personal Information

We protect your personal data using commercially reasonable safeguards to prevent loss, theft, unauthorised access, disclosure, or modification. However, no method of data transmission over the internet is 100% secure.

How Long We Keep Your Data

We keep your personal information only as long as necessary for the purposes stated in this policy or as required by law. When no longer needed, we securely delete or anonymise it.

Children’s Privacy

Our services are not directed to children under 13 years. We do not knowingly collect data from anyone under 13. If we discover such data, we will delete it immediately.

Sharing Your Personal Information

We may share your data with:

Our employees and authorised contractors
Payment processors (In-App Purchases)
Analytics services (Firebase)
Advertising networks (e.g., Google Ads, Meta Ads)
Service providers for hosting, security, and maintenance
Law enforcement or regulatory authorities (if required by law)
Entities involved in a merger, acquisition, or sale of our business

International Data Transfers

We store and process data in India and on global servers.

Where data is transferred internationally, we ensure it is protected under applicable data protection laws.

Your Rights

Depending on your location, you may have rights to:

Access the data we hold about you
Correct inaccurate or outdated information
Request deletion of your personal information
Restrict or object to processing
Withdraw consent for marketing communications

Cookies & Tracking

We use cookies and similar tracking technologies to:

Understand platform usage
Improve your experience
Deliver personalised ads

You can manage cookies in your browser/app settings.

Business Transfers

If our business is sold, merged, or acquired, your data may be transferred to the new owner under the same privacy obligations.

Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via our website/app or email (if you have opted in).

For any questions or concerns about this Privacy Policy:

Tournahub Solutions Private Limited

S NO 501, ONKAR NAGAR, PAWAR MALA, KEDGAON, Ahmednagar, Ahmednagar, Ahmed Nagar- 414001, Maharashtra

📧 business@tournahub.com

📞 +91 74249 46905

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